Contact information
Contact Us
Need help with your order? We’re here to help.
For questions about orders, shipping, returns, refunds, or products, contact us by email:
Please include your order number if your message is about an existing order.
Customer Support
We aim to reply as soon as possible.
For faster help, please include:
-
Your full name
-
Your order number
-
The email address used to place the order
-
A short explanation of your issue
-
Photos or videos if the item is damaged, faulty, or incorrect
Returns and Refunds
For return or refund requests, please contact us first before sending any item back.
We will review your request and provide return instructions if your return is approved.
Shipping Questions
Our average processing time is 2–5 business days.
Our average delivery time is 10–20 business days after processing.
Delivery times may vary depending on your location, customs, courier delays, or supplier processing times.