Terms of service

Terms of Service

Welcome to Invincible Realm. By using our website and purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Store Information

This website is operated by Invincible Realm.

For any questions, you can contact us at:

invinciblereal@gmail.com

2. Products

Invincible Realm sells clothing, posters, phone cases, accessories, and related lifestyle products.

We try our best to display product colours, images, sizes, and descriptions as accurately as possible. However, colours may appear slightly different depending on your device screen.

Product availability may change at any time.

3. Orders

When you place an order, you agree that all information you provide is accurate and complete.

After placing an order, you may receive an order confirmation by email.

We reserve the right to refuse, cancel, or limit any order if we believe there is an issue with payment, stock, shipping, fraud risk, incorrect information, or misuse of our store.

4. Prices and Payments

All prices are shown on our website and may change at any time without notice.

Payment must be completed at checkout before your order is processed.

Payments are processed securely through Shopify and other available payment providers.

5. Shipping

Our average processing time is 2–5 business days.

Our average delivery time is 10–20 business days after processing.

Delivery times may vary depending on your location, courier delays, customs, supplier processing times, or other unexpected delays.

For more information, please read our Shipping Policy.

6. Returns and Refunds

Customers have 14 days from the date they receive their order to contact us and request a return.

Items must be unworn, unused, unwashed, and in the same condition that they were received.

For standard returns, customers are responsible for return shipping costs.

Faulty, damaged, or incorrect items may be eligible for a refund or replacement.

For more information, please read our Return & Refund Policy.

7. Custom or Personalised Products

Custom or personalised products are made specifically for the customer.

These items cannot be returned or refunded unless they arrive faulty, damaged, or incorrect.

Please check all custom details carefully before placing your order.

8. Intellectual Property

All content on our website, including text, branding, layout, product descriptions, graphics, and store content, belongs to Invincible Realm or is used with permission where applicable.

You may not copy, reproduce, sell, or use our website content without permission.

9. Customer Responsibilities

You agree not to use our website for any unlawful purpose, fraudulent activity, abuse, harassment, or any action that may damage our store, website, or business.

You are responsible for providing correct order details, including your name, email address, and shipping address.

10. Limitation of Liability

Invincible Realm is not responsible for delays, losses, or issues caused by incorrect customer information, courier delays, customs delays, third-party services, supplier delays, or events outside our control.

Nothing in these Terms limits your legal rights as a customer.